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Tour-Tool not working

Posted: Fri Aug 10, 2018 11:37 am
by gemmayo
Hi guys,
thanks for accepting my request to join the forum.
new to light-up and new to rendering. currently trialling the software for rendering within sketchup.
The problem I am currently facing is the tour-tool (or 'go') button doesn't seem to be working....
I have entered some lighting and IES files using the software and my sketchup model has been rendered including 3d models however when I click 'go' nothing happens.... any ideas?
Appreciate your help with this since I am unable to submit my assessment without 3d rendering.