Sketchup 2016 Pro - Light up Paid - Immediate Crash

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Willa@sfps.net
Posts: 1
Joined: Tue Jun 21, 2016 3:33 pm

Sketchup 2016 Pro - Light up Paid - Immediate Crash

Post by Willa@sfps.net » Tue Jun 21, 2016 3:43 pm

I have just purchased Sketchup 2016 Pro.
I have just purchased the paid Light Up plug in.

I deleted all previous files from App Data and Temp Files
Removed all files from the sketchup 2016 program file

Every single time I install the extension through Sketchup, it comes up, everything looks good until place a fixture and hit the go button.

No matter if there is a light source in place or not, the go button causes an immediate crash and I get a bug splat.
I've look at the Temp Log and Light up is not creating any temp files at this point.

Any one got any ideas?

Computer specs aren't great - but I didn't have a huge issue with the demo version is Sketchup 2015

Dell - Optiplex 380
Intel Core Dua E7500 @2.93ghz
4gb ram
32bit operating

Any help is appreciated! Thanks!

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